Our team at 417 Recovery is dedicated to providing our patients with exceptional service
Please learn more about our frequently asked questions below. If you are looking for more information we are ready and available to answer your questions. Please contact our support team at 844-417-3417 or email us at theteam@417recovery.com
FAQ
Frequently asked questions
What age group does 417 Recovery serve?
We specialize in treating adolescents ages 12-17. Our programs are tailored specifically to meet the unique needs of this age group, addressing a range of mental health, substance use, and behavioral issues.
What services does 417 Recovery offer?
We provide a comprehensive range of services, including:
- Intensive Outpatient Program (IOP)
- Co-Occurring Disorder Treatment and Dual-Diagnosis
- Psychiatric Collaborative Therapy
- Medication Management
- Family Therapy
- Educational Workshops
- Weekly Drug Testing
What makes 417 Recovery different from other treatment centers?
417 Recovery stands out for its holistic and family-centered approach. We focus on individualized care, offering twice-weekly individual therapy sessions, group therapy, individual family therapy and specialized programs that build self-esteem, coping skills, and healthy relationships. Additionally, we prioritize client care over insurance authorizations, providing scholarships when necessary to ensure that treatment is not interrupted.
How does family involvement play a role in the recovery process at 417 Recovery?
We believe that family support is crucial for successful recovery. Our program includes family therapy sessions and educational workshops designed to help families understanding additions and/or mental health issues, and how to effectively support their loved ones. Family involvement is integral to our approach, helping to foster a supportive environment for the adolescent.
What locations does 417 Recovery serve?
We proudly serve adolescents and their families in Palm Desert, Murrieta, San Marcos, and Mission Viejo, CA.
What happens if my insurance stops covering my treatment?
417 Recovery, our priority is ensuring you can continue your journey without interruption. We understand how important it is to complete your treatment, so we offer options such as scholarships or a sliding scale to help make sure you receive the care you need.
What is GeneSight testing, and how is it used at 417 Recovery?
GeneSight testing is a pharmacogenomic test that helps us understand how your genes may affect your response to certain medications. We use this testing to optimize medication plans for our clients, ensuring that they receive the most effective treatment based on their unique genetic profile.
How often will my child receive therapy at 417 Recovery?
Your child will receive two individual therapy sessions each week, in addition to twice-weekly group therapy sessions. We also offer family therapy and specialized group programs, ensuring that your child receives comprehensive and personalized care.
How do I refer a student to 417 Recovery?
If you are a school or organization looking to refer a student to our program, please fill out our referral form and submit it via email to honor@417recoverypalmdesert.com or fax it to (442) 282-1100 .
How can I contact 417 Recovery for more information?
You can reach out to us directly via phone or email. Visit our Contact Us page for detailed contact information for each of our locations. We are here to answer any questions you may have and guide you through the process of getting the help your family needs.
What Insurance Do You Accept?
We work with most insurance providers. Please give us a call for a free assessment and to have your insurance verified. We are here to help you understand your coverage and make the process as smooth as possible.
My insurance said you are out of network. What should I do?
We work with most providers and have contracts with some, making us in-network (INN) for those plans. If we are out of network, we can work to obtain a single case agreement, where your insurance may make an in-network exception for your treatment. Please reach out to us, and we’ll help navigate this process with your insurance provider.
Together, we can bring love back to teens and families, one step at a time.
Let us support your healing and recovery journey
Request your Free assesment today